Ian Golding

Ian Golding

Ian Golding

Ian Golding is a Customer Experience Specialist, a Certified Customer Experience Professional and a Certified Lean Six Sigma Master Black Belt.
He has spent over twenty years in business improvement, working hard to ensure that the businesses he works for are as customer focused as possible.

A highly influential freelance Customer Experience consultant, Ian advises leading companies on Customer Experience strategy, measurement, improvement and employee advocacy techniques and solutions.